We offer Smartlink Technologies warranty for Smartphones which extends for a period of 36 months for the official unit(s) commencing from the date of purchase.
Covered under Warranty:
• For Smartphones:
In 1st year of warranty Hardware, Software and Service chargers will be covered in warranty.
• In 2nd and 3rd year of warranty only service charges and software will be covered. Other charges like Logistics cost (500 Rupees) and Parts cost will be paid by customer.
• This warranty covers the handset only. There is no warranty on allied accessories such as Battery, Charger, and Earphones.
• There will be no IMEI mentioned on the warranty card. Warranty of the smartphone will start from the day of it's activation and last till 3 years.
• 3 years warranty.
Not Covered under Mobile Warranty
Any defect arising due to misuse of the unit, damages due to liquid ingress, or physical abuse, or normal wear and tear will not be covered by this warranty.
The warranty is void if the unit is tampered with, altered or repaired by unauthorized personals, and if the warranty seal on the unit is broken.
The warranty is void if the Mac number & IMEI of the unit is deleted, defaced or altered rendering it difficult to identify the instrument.
Damages caused to the unit, by accidents, lightning or any other acts of God are not covered by this warranty.
Burns due to any reason like power failure or voltage surge will not be covered under warranty.
The box with serial number must be preserved during the whole warranty period.
Customer will be required to present warranty card and retailer’s receipt when handing over unit for repair or maintenance under warranty.
• We package your products very soon after the order is placed which means your order cannot be amended once the status of your order has changed to “order processing”. This includes changing the delivery method, payment method, shipping address, color/quantity of items, or applying a discount.